Privacy Policy

First and foremost, Armstrong Music is committed to preserving the privacy of all visitors to our website at www.armstrongmusic.co.uk. We protect all of your data as if it was our own. You hold the right to request the correction of inaccurate personal information we hold about you, although you can make most of these changes yourself through 'My Account'. You also hold the right to request that we delete all of your data.

Data collection via web forms & email

When you visit, register or order products or services on wdmusic.co.uk you may be asked to provide certain information about yourself including your name, contact details, billing and shipping addresses and credit or debit card information. We do not store or have any access to your payment details at any stage of the transaction on this website - all payment details are handled remotely and securely by either PayPal or ApplePay at the checkout stage of the order.

Our website collects personal data from you via web forms and also via email addresses that we provide so that you contact us with enquiries and send us your details. You submit information using these methods voluntarily, and agree to the use of the personal data you provide as described in this policy. If you give us personal information about somebody else, such as a colleague, we will assume you have their permission to do so, and their data will also be subject to this policy. 

Data collection via cookies

We may also collect personally identifying information using cookies. Cookies are required as part of the normal operation of this website. A cookie is what is used to remember the contents of your shipping basket as you continue to browse our website before completing your order. We will not collect personal data about you using cookies outside of this purpose. If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly.

Data usage

We do not share your information with any third parties apart from the delivery companies that do the necessary things required to get your purchases to you. We use Royal Mail or DPD, depending upon which of these companies you choose at the checkout to deliver your order to your door. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us. 

We may use your data to tell you about changes to the site, new information, or products and services offered by Armstrong Music that we think you will find valuable. You can choose not to receive this information by sending a blank email to sales@armstrongmusic.co.uk with the subject 'No Armstrong Music information'. We do not share, sell, trade or rent your personal data outside of the Armstrong Music group.

VAT Compliance and Data Collection

To ensure compliance with European Value-Added Tax (VAT) regulations, we use a third-party service provided by EAS Project (easproject.com) for VAT reporting. This service collects and processes certain sales data from our checkout process solely for the purpose of VAT reporting to European tax authorities. The information collected includes:
• Transaction details (e.g., product or service purchased, amount paid)
• Customer information (e.g., billing and shipping address, VAT identification number
if applicable)

Purpose of Data Collection
The collected data is used exclusively for:
• Calculating and reporting VAT owed to European tax authorities
• Ensuring compliance with relevant VAT laws and regulations
Data Security

EAS Project employs robust security measures to protect your data during transmission and storage. We have entered into a data processing agreement with EAS Project to ensure that your data is handled securely and in accordance with applicable data protection laws.

Data Sharing

We do not share your personal data with EAS Project for any purpose other than VAT compliance. Your data will not be sold, rented, or disclosed to third parties for marketing or other purposes.

More information

For any questions or concerns regarding the handling of your VAT data, please contact EAS directly at support@easproject.com or visit their website at easproject.com for more information.

Security

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. 

Keeping your information

We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

Cookie Policy

This website uses cookies which are stored on your browser. You can usually modify your browser settings to prevent this happening. However, by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely. Some cookies used on this website are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided. Some cookies used on this website collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. Some cookies used on this website allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.Cookies may also be used to improve the user experience and to enable some of the functionality provided by this website. Please note that some cookies may be placed by third party service providers who perform some of these functions (or other services) for us. Cookies are used on this website for the following third party services: Google Analytics, LinkedIn Follow button, Facebook Like Button, Twitter Follow button, Google +1 button, AddThis social bookmarking tool, YouTube videos. Some of these services may be used to track your behaviour on other websites and we have no control over this. By continuing to use this website without adjusting your browser's cookie settings, you agree that we can place these cookies on your device.As is true with most websites, our server will automatically log data regarding each visit such as your IP address, browser type, referring/exit pages, and operating system. We may use this information to monitor server errors, server administration or to monitor visitor behaviour. It is not possible for this to be disabled on a per-user basis so you must leave this website (and the internet entirely) if you do not agree to this happening.This privacy policy applies to this website only and does not apply to any websites that this website may link to.

 

15.07.24